How to Sign In to Gusto Payroll

by

If you’re a business owner or employee using Gusto Payroll, accessing your account quickly and securely is essential to manage your finances, paychecks, benefits, and tax documentation. Navigating the Gusto Sign-In process is relatively straightforward, but first-time users or those returning after a break might need a refresher. This guide will walk you through every step of the login process and offer troubleshooting tips along the way.

TL;DR: Signing into Gusto Payroll is simple if you have your login credentials ready. Visit Gusto’s official website, click “Sign In,” enter your email and password, and you’ll be taken to your dashboard. Can’t remember your password? Use the “Forgot Password” link to reset it safely. If your account is connected to your employer, make sure you’ve activated it via the invitation email first.

What Is Gusto Payroll?

Gusto is a cloud-based payroll and HR platform designed for small to medium-sized businesses. It simplifies essential tasks such as paying employees, filing taxes, onboarding new hires, managing benefits, and tracking time. Because it’s hosted online, users can access their payroll information anytime and from any device with a secure internet connection.

Preparing to Sign In: What You Need

Before logging in, make sure you have the following ready:

  • Your registered email address (connected to your Gusto account)
  • Your account password
  • Confirmation that your account has been activated (if you’re a new user)

If you’re unsure whether your account has been activated, check your inbox for an email invitation from Gusto. It will contain a link to set up your account for the first time.

Step-by-Step: How to Sign In to Gusto Payroll

  1. Visit the Gusto Website
    Go to https://gusto.com on your web browser.
  2. Click on “Sign In”
    On the Gusto homepage, look for the “Sign In” button, typically located in the top-right corner of the site.
  3. Choose Your Role (if prompted)
    Gusto serves both employers and employees. Make sure to select the correct option to direct you to the appropriate login portal.
  4. Enter Your Login Credentials
    Type in your email address and password. If your company uses Single Sign-On (SSO), such as signing in via Google, select the relevant login option.
  5. Click “Sign In”
    Once you’ve entered your details, press the “Sign In” button to access your account.
Image not found in postmeta

What to Do If You Forgot Your Password

It happens to the best of us. Here’s what to do if you can’t recall your password:

  • Head to the Gusto Sign-In Page.
  • Click the “Forgot your password?” link just below the login form.
  • Enter your registered email address and follow the instructions sent to your inbox to reset your password.

After setting a new password, return to the Sign-In page and try logging in again.

Troubleshooting Login Issues

If you’re having trouble logging in, here are some helpful suggestions:

  • Check your internet connection. A weak or spotty connection can disrupt the login process.
  • Use supported browsers. Gusto works best with Google Chrome, Firefox, Safari, or Microsoft Edge.
  • Clear cache and browser history. Old cookies or cached data can sometimes conflict with the login process.
  • Verify account status. If your employer hasn’t sent you an invitation or if the invitation link expired, you won’t be able to access your account.

How to Sign In with a Mobile Device

Gusto is accessible on both desktop and mobile devices. While there isn’t a standalone mobile app for employees, you can still sign in using your phone’s browser.

  • Open your preferred web browser on your mobile phone.
  • Navigate to gusto.com.
  • Click the menu icon (☰) to find the “Sign In” option.
  • Enter your email and password to log in just like you would on a computer.

For employers and admins, Gusto recently introduced the Gusto Wallet app which can help employees manage their pay, save money, and access paystubs.

What You Can Do After Signing In

Once you successfully log into your Gusto account, you’ll have access to a variety of features depending on your role:

For Employees:

  • View current and past paystubs
  • Download W-2 or 1099 forms
  • Update personal and banking information
  • View and adjust benefits

For Employers/Admins:

  • Run payroll for employees and contractors
  • Onboard new hires
  • Manage employee benefits and PTO (paid time off)
  • Access and generate HR reports

Email Invitations and Account Activation

If you’re a new employee, you can’t access Gusto until your employer sends you an invitation link. Here’s how to activate your account:

  1. Open the invitation email from Gusto and click on the setup link.
  2. Enter the required information (e.g., name, SSN, address, bank info).
  3. Create a secure password for your account.
  4. Once completed, you’ll be directed to your account dashboard and can log in anytime using your new credentials.

Security Tips for Signing In

It’s crucial to keep your Gusto account secure as it contains sensitive financial and personal information. Follow these tips to enhance your security:

  • Create a strong password with a mix of letters, numbers, and special characters.
  • Enable two-factor authentication (2FA) for added protection.
  • Log out when accessing Gusto on a shared or public computer.
  • Never share your login details with anyone, even coworkers or HR personnel.

When to Contact Gusto Support

If you’ve followed all the steps and are still having trouble signing in, it might be time to reach out to Gusto’s support team. Here are some scenarios where support can help:

  • You didn’t receive your invitation email
  • Your account was deactivated
  • Your payroll details are incorrect
  • Password reset link isn’t working

You can visit Gusto Support or contact them via chat and email options for additional help.

Conclusion

Signing into Gusto Payroll is an essential first step in managing your employment or business financials. Whether you’re an employee eager to view your paystub or an employer looking to run payroll, following the right steps will ensure smooth access to your account. By keeping your login information secure and up to date, you can make the most of what Gusto has to offer.

Take a moment to bookmark the Gusto login page and enable two-factor authentication for the highest level of convenience and security.